Business and enterprise software, and other applications that help a business run

Thanks for writing up this review of Mozy, Joe! I'm interested to see what comparisons you make with some of the other online backup options.

After reading a recent review and recommendation on Mozy, I decided to go with Mozy for my backup needs. Since I needed 10GB of backup I went with the $29.95 plan for a year. After downloading the software and setting it up I started the backup. Six days later the backup was still incomplete and was plaqued with several error messages. That's right, six days to back up 10 GB. And this with a 3 MB broadband connection. I finally decided this service wasn't for me. Six days to do a backup that would take just minutes locally is outrageous. I contacted Mozy and expressed my disatisfaction with the service and requested a refund. I was pointedly told "No Way". Their standpoint is I should have tried the free service first before advancing to the pay service. There's some advice I wished I'd taken. Bottom line, this service is way too slow and is unreliable. To top things off, their customer service is unfriendly to say the least. I recommend a local lan or external hardrive for backups. I do not recommend Mozy except for small backups and if you have plenty of time.

Easton,

I will write a follow up to this article no longer recommending this software. I'm sorry I lead you in the wrong direction. I knew their services were slow but I didn't think they were that slow. I'll try and find a better solution for you.

Thanks

Joe

Well so far Mozy has worked well for me, despite occasional crashes. At the least it's given me the peace of mind of knowing my data is backed up somewhere. I do look forward to seeing what other services you've looked at.

Another beta version back up softwere is memopal: 250GB space storage, access from everywhere, unlimited pc access, sharing files. To try.